What's new in Version 6


New functionality / major changes


Tyro HealthPoint Claiming


Xero Export

  • Export to Xero accounting software is now available
  • Some screens in the software have been changed to reflect that both MYOB and Xero are now available for Financial Exports
  • Configuration options are available for exporting to Xero


  • Bp SMS is now available as an SMS messaging service provider. Contact the Best Practice Software Sales team for more information on moving to Bp SMS

Other Changes


Medicare / DVA Claiming

  • Medicare Online claiming now checks the patient's age and asks for a claimant if the patient is under 15 years old
  • Claimants can be added directly from the client record
  • The process for resubmitting a Medicare or DVA claim has been improved including the ability to Manually Decline a claim that is in a “stuck” state.
  • Bp Allied will now perform certain checks if a patient is a DVA white card holder. DVA disability is now recorded in a client's contact details
  • The process for resubmitting a Medicare or DVA claim has been improved
  • Travel claiming for DVA claiming has been improved
  • Multiple items can now be claimed within a DVA claim


  • Details of all the special circumstances when transferring Invoices, Payments and Refunds to MYOB are documented here and includes updates to honour some MYOB Settings.


  • When deleting a client record, some attached items are now permanently deleted
  • The Added by field is available in the Client Details > Documents/Phone Calls Tab > Contact (Phone/Email/SMS). Follow the directions here.




  • Any Certificates that have been added in the Certification tab can now be Viewed in this tab by clicking on View Certificate

BpAllied Scheduler

  • Updated BpAllied Scheduler to send and receive replies via Bp SMS
  • Deprecated Port 465 for SSL. Users should now use Port 587.

Secure Messaging > Medical Objects

·     Delivery Report has been added

More information on upgrading to version 6

For more details of the changes and considerations that need to be taken into account when upgrading:
  • from myPractice version 4 can be downloaded from here
  • from Bp Allied version 5 can be downloaded from here


The bugs fixed in the initial release of version 6 can be downloaded from here, or viewed in the What’s New page on the website as new versions are released.