Phone: For support in Australia, call 1300 401 111 and select option 3 for Bp Allied. Next, select option 1 for Support or Option 3 for Training. For support in New Zealand call 0800 401 111 and select option 3 for Bp Allied. Next, select option 1 for Support or Option 3 for Training
Setting up your Google Calendar Sync Options
Due to changes in how Google attaches to the function, this feature will not work for any version of myPractice prior to version 4.6.0.9. myPractice was rebranded Bp Allied from version 5 onwards.
Please note the limitiations with this function:
There are a maximum number of appointment updates and changes that can occur within 100 seconds. Hence, trying to use this function with more than 10 calendars from within Bp Allied can result in issues.
This is a one way synchronisation from Bp Allied to Google Calendar. Once setup and the initial export has been completed then any changes are pushed up to your Bp Allied Google Calendar.
NO recurring meetings will sync across to Google Calendar, and therefore be available in iCal. This is because we can't guarantee that they will update correctly if any changes are made to them in Bp Allied e.g. if one instance of the meeting is moved in MP, it doesn't move in Google Calendar, it get's duplicated. That is, the original meeting is in there at it's originally schedule date and time and during the sync process the meeting at it's new date and time is also sync'd but the old one does not get moved or removed. So there is then a duplicate of the meeting. This has the potential to be extremely messy.
If a computer is offline when an appointment is made it will not transfer to google calendar. It only works when the computer the appointment is made from is online and had a valid token at the time of the creation of the appointment.
We DO NOT recommend google sync as a primary method of letting practitioners know that they have appointments.
To sychronise to Google Calendar the following things need to be set up:
If you have a Google Apps for Business account, e.g. with your own domain name, these do not work with the Google Calendar export function. They are set-up differently to a GMail account and we are unable to export to them.
2. A Google Calendar for Bp Allied
We STRONGLY recommend that you create a New Calendar to show your 'Bp Allied' Appointments. This will prevent any 'non' Bp Allied related information from being removed during a full refresh.
The details on how to create the New google calendar are on our website.
One Gmail account can be used with multiple practitioner calendars. A separate calendar need to be created for each practitioner.
3.Your options within Bp Allied to allow appointments, both Client and Casual as well as non-recurring meetings to be synchronised
Changes to your Bp Allied calendar will be uploaded to your Google Calendar if the Google Calendar details are filled out in the System > Options > User Administration > Google Calendar section.
Cancelled appointments are not displayed in your Google Calendar, neither are recurrring meetings.
4. Export your current appointments to Google Calendar
5. Your Google Calendar can then be exported to iCal if required.
You must be logged in as the User that is having the calendar exported.
Go to the System tab
Click on Options
Click on User Administration
Navigate to the Google Calendar tab for the Practitioner that you're setting up Google Sync for
Tick any of the options above to have this information exported to Google Calendar.
Click Apply
Update any additional practitioner google calendar settings as required
Click Ok
To export details to Google for a specific practitioner for the first time, navigate back to the Appointment Book Screen and right click on the date and choose Upload to Google
OR
Export the Calendar using the Export to Google/iCal button in the Appointment Book Screen.
Cancelled appointments are not displayed in your Google Calendar, neither are recurrring meetings.
