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Version 6 Published 18 May 2020  Bp Allied Support is available Monday to Friday, 9am to 5pm AEST
Email: alliedsupport@bpsoftware.net  Click Remote Support from within Bp Allied for assistance  
Phone:  For support in Australia, call 1300 401 111 and select option 3 for Bp Allied. Next, select option 1 for Support or Option 3 for Training. For support in New Zealand call 0800 401 111 and select option 3 for Bp Allied.  Next, select option 1 for Support or Option 3 for Training

Create a Tyro Refund

Open the payment
Click on the X at the end of the invoice line
 
Bp Allied will ask to confirm the removal
Click Ok to confirm the removal
 
The amount of the invoice will display in Credit Available
 
Click Refund
 
Enter the Refund Method. Location and Practitioner.
 
Click Ok
 
The Tyro refund screen will display
 
Follow the instructions on your Tyro terminal, until the Receipt requiring the signature prints out
Get Clients signature as appropriate
Click Yes to approve the refund
 
Choose whether to print an other copy of the receipt.
The final status screen will display.
 
Click OK to finalise the transaction.